Manufacturing Solutions

Streamline cross-border communication, enhance operational efficiency, and drive global expansion with AI-powered multilingual solutions designed for manufacturing excellence.

Global Communication

Break language barriers with real-time AI translation across 45+ languages for seamless international operations.

Data Security

Comprehensive message archiving and compliance management to protect sensitive business communications.

Sales Optimization

Increase response speed by 40% and prevent revenue loss through intelligent communication monitoring.

Customer Success Story

How Shandong Hengwang Group transformed their cross-border operations

HW

Shandong Hengwang Group

Leading Heavy Equipment Manufacturer

Products sold in 120+ countries across Africa, North America, Latin America, Southeast Asia, and Europe

Overseas branch in Indonesia with marketing outlets in 10+ countries

Specializes in excavators, bulldozers, and drilling machinery with multiple patents

Global Presence

120+
Countries Served
10+
Marketing Outlets
2B+
WhatsApp Users
45+
Languages Supported

Challenges Faced

Language Barriers

Customer messages in French, Malay, Indonesian, Thai hindered accurate understanding and decision-making

Delayed Responses

Sales team missed orders due to delayed responses on WhatsApp, impacting conversion rates

Data Loss

Departing staff took customer chat records, complicating handovers and causing information loss

WKPhone Solution

Full-Process Archiving

Permanently store chat records to eliminate information loss during staff turnover

Real-time Supervision

Management can trace communication details and prevent unauthorized transactions

AI Translation

Real-time multilingual translation enabling leadership to understand conversations promptly

Measurable Results

40%
Increase in Sales Response Speed
0%
Information Loss During Handovers
¥1M+
Recovered from Prevented Illegal Orders
45+
Languages Supported by AI

Key Achievements

Boosted customer inquiry conversion rates through faster response times

Achieved seamless customer resource transitions for new teams

AI model analyzes conversations and provides actionable sales recommendations

Enhanced sales conversion and customer satisfaction through cultural bridge-building

Why Choose WKPhone for Manufacturing?

Comprehensive solutions designed specifically for manufacturing cross-border operations

Multilingual Translation

Break down language barriers with real-time AI translation supporting 45+ languages, enabling seamless communication with global customers.

  • Real-time conversation translation
  • Cultural context understanding
  • Industry-specific terminology

Communication Efficiency

Streamline your sales process with intelligent communication tools that boost response speed and conversion rates.

  • 40% faster response times
  • Automated message routing
  • Smart conversation summaries

Risk Control

Protect your business with comprehensive monitoring and compliance features that prevent unauthorized transactions.

  • Complete message archiving
  • Unauthorized order detection
  • Compliance management

Ready to Transform Your Manufacturing Operations?

Join leading manufacturers who trust WKPhone to streamline their global communications and drive sustainable growth.